Juniper IP TL
Permanent
Job Description
Ying Cui is looking for a Juniper IP TL to work in Africa.
Work knowledge:
- Engineering graduates
- Applicants with relevant network operation and maintenance experience and NOC operation experience will be given priority.
- Must have in-depth understanding of IP/MPLS technologies used in telecommunications networks.
- Cisco/Juniper certification will be added to profile.
Skills and knowledge:
- Operation, maintenance, troubleshooting and configuration of routers and switches installed in the network.
- Have practical experience in remote software upgrade of network elements
- Good understanding of MPLS, network design principles and performance monitoring
- Familiar with BGP, ISIS, OSPF network design principles
- Product: juniper equipment
Workmanship and Quality:
- Understanding the various processes used in network operations will be an advantage.
Soft skills:
- Analytical skills such as logical thinking, problem solving and handling assignments are mandatory.
- Excel, report generation, trending and analysis are mandatory.
- Must have fluent oral and written communication skills in English.
Responsibilities:
- Resolve trouble tickets raised by NOC/Customer/LNOC teams
- Provide fault management for all NEs and provide follow-up support in case of upgrades.
- Node health check, node backup, node list
- Network performance problem analysis
- Implement network changes according to CR process
- Support integration and acceptance of new network nodes.
- Ensure that current licenses and software versions are suitable for current network requirements.
- Ability to validate and execute plans provided by the planning team.
- Capacity management and reporting to prevent potential capacity shortages.
- Liaise with third party vendors/vendors to resolve faults/issues requiring vendor support.
- Verify and maintain the Known Error Database (KEDB) for IP/Datacom nodes.
- Determine the root cause and recommend appropriate resolution actions for Priority 1 and Priority 2 incidents and other incidents that t
- Determine the root cause and recommend appropriate resolution actions for Priority 1 and Priority 2 incidents and other incidents that the customer determines require Root Cause Analysis (RCA).
- On-call and on-call with engineer roster to support troubleshooting network issues
Job Overview
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