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Senior Engagement//Customer Experience Management (CEM) Consultant
USD 0.00
Eve Hu
+44 1277 635827
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Job Summary

My client is currently looking for a Senior Engagement//Customer Experience Management (CEM) Consultant ASAP to be based in Johannesburg on a permanent basis. The successful candidate will have/be

Bachelor degree or above in telecommunications or computer relevant
At least 10+ year sales/business development/marketing experience in the CT and IT industry.
Solid experience in CEM solution and big data analytic.
Great knowledge in wireless network optimization, Core Network, BSS and OSS is preferred.
In-depth understanding of eTOM business process, TAM and ITIL IT Service Management.
Fantastic customer-facing and communication skill with existing relationship with C-level operators highly preferred.
Excellent English in both verbal and written
Must be eligible to work in SA

In return, my client offers a fantastic package with a generous basic salary. If you believe you have all the skills and experience stated above please send me your up to date resume straight away

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